Are you seeking personalized healthcare support tailored to your specific needs? The According Care Program is designed to empower individuals like you to effectively manage your health conditions and enhance your overall well-being. This specialized program provides crucial education and dedicated support to participants facing a range of complex health challenges.
The According Care program extends its comprehensive services to individuals diagnosed with the following conditions:
- Amyotrophic Lateral Sclerosis (ALS)
- CIDP (Chronic Inflammatory Demyelinating Polyradiculoneuropathy)
- Crohn’s Disease
- Cystic Fibrosis
- Dermatomyositis
- Epilepsy (Seizures)
- Gaucher Disease
- Hemophilia
- Hereditary Angioedema
- Human Immunodeficiency Virus (HIV)
- Multiple Sclerosis
- Myasthenia Gravis
- Parkinson’s disease
- Polymyositis
- Rheumatoid Arthritis
- Scleroderma
- Sickle Cell Disease
- Systemic Lupus Erythematosus (SLE or Lupus)
- Ulcerative Colitis
For deeper insights into this specialized education and support program, explore here.
24/7 Support with CVS Accordant
CVS Accordant is your readily available partner in health management, offering round-the-clock support to address your immediate concerns and long-term health goals. Connect with us anytime you need assistance with:
- Symptom relief strategies
- Clarification on medications, lab results, and tests
- Guidance on nutrition and healthy eating
- Essential support for caregivers
Gain immediate access to personalized, one-on-one assistance by registering through the AccordantCare’s MyChart portal. This secure platform allows you to manage your health information and communicate directly with your care team.
To discover more about the Accordant Care program, click here or reach out to us directly at 1-844-961-2621. Our dedicated team is ready to provide the information and support you need.
Your Dedicated Team of Trained Nurses
The According Care program ensures you are never alone in your healthcare journey. A dedicated care team of specially trained nurses is available by phone and online, providing support whenever you require it. This comprehensive approach is designed to help you maintain optimal health, empowering you to live life to the fullest. Our nurses are experts in providing support for complex conditions, ensuring you receive the most effective and personalized care.
Accordant Care Program Support Matrix
We offer a helping hand exactly when you need it. Engage with the program as much or as little as suits your needs – there’s absolutely no pressure. Our specially trained, on-call nurses are available 24/7, ready to assist you.
Are you ready to enroll or have further questions? Call us today at 1-844-961-2621, Monday through Friday, 8 AM – 9 PM ET. (TTY: 1-800-735-2962)
Learn More About According Care
Frequently Asked Questions About the According Care Program
Who is eligible for the According Care program?
The According Care program is open to all SAG-AFTRA Health Plan participants who have been diagnosed with any of the 19 listed conditions. If you are a SAG-AFTRA Health Plan participant with one of these conditions, you are eligible to benefit from this program.
Are there any additional costs to participate in the program?
No, there are absolutely no additional costs for participants. The According Care program is a fully covered benefit provided by the SAG-AFTRA Health Plan. This valuable resource is available to you at no extra charge.
Why is the According Care program offered to SAG-AFTRA Health Plan participants?
The SAG-AFTRA Health Plan is committed to enhancing the quality of care and service for its participants, leading to improved health outcomes. The 19 complex conditions covered by Accordant Care, while representing a smaller portion of the population, account for a significantly higher proportion of healthcare costs compared to more common chronic conditions. Participants managing these conditions often experience higher rates of hospitalization and Emergency Room visits, with conditions potentially progressing and becoming more costly over time. Accordant’s specialized services have demonstrated a positive impact on member health, contributing to lower healthcare costs and reduced hospital readmission rates.
How are participants identified for enrollment in the According Care program?
Potential participants are identified through careful analysis of claims data and individual case management referrals. Once identified as eligible, participants will receive introductory information via mail and phone calls to facilitate easy enrollment into the program.
Is participation in the According Care program mandatory?
No, participation in the According Care program is completely voluntary. Members have the freedom to opt out at any point. The program offers a range of service options designed to accommodate the diverse and unique needs of all its members. You can continue to benefit from the program as long as you remain eligible and choose to participate with Accordant.
What benefits can a member expect upon enrolling in the According Care program? What are the different levels of participation?
Members have the flexibility to choose their preferred level of engagement with the program. Interactive members are assigned a dedicated primary Registered Nurse (RN) who will contact them at least quarterly for a comprehensive risk assessment and more frequently as needed based on individual health situations. Self-directed members receive all the same extensive benefits as interactive members but have chosen not to have routine contact from a nurse.
Regardless of the participation level, all members gain access to a wide array of benefits, including:
- A dedicated Primary Nurse (RN) specializing in rare conditions, offering continuous, personalized support and education.
- Regular health risk assessments conducted by an RN to proactively identify potential risk factors, gaps in care, and opportunities for enhanced self-management.
- Personalized education and ongoing monitoring tailored to individual needs and health goals.
- Monthly newsletters specifically focused on condition-specific self-management strategies and relevant health information.
- Targeted educational materials and mailings triggered by claims-based identified gaps in care or adverse health events.
- 24/7 access to an RN specialist for immediate support and expert advice whenever needed.
- Access to the secure patient portal, Accordant.com, offering a wealth of online resources, educational materials, and interactive forums for community support.
- Proactive physician notification of program enrollment and ongoing collaboration with your healthcare provider on your personalized plan of care.
- Comprehensive psychosocial support services to address emotional and mental well-being.
- Resource assistance to help navigate healthcare systems and access needed services.
- End-of-life and caregiver support to provide comfort and guidance during critical times.
- Specialized support focused on achieving individual health goals and improving quality of life.
- Co-morbidity management strategies to address and manage multiple health conditions effectively.
- Comprehensive case management and seamless coordination of care across different healthcare providers.
- Periodic wellness outreach, including timely reminders for essential preventive care such as flu and pneumonia vaccinations.
How can I contact the According Care program?
To contact the According Care program, please call toll-free: 1-844-961-2621. Our team is ready to assist you with enrollment, answer your questions, and provide the support you need to manage your health effectively.
