Effective April 28, 2025, American Express will decommission the American Express Auto Purchasing Program. This means that this particular benefit for Amex Platinum cardholders, designed to streamline the car buying process, will no longer be available after this date. It’s crucial for card members who were considering utilizing this service to take note of this upcoming change.
Any existing offers or price quotations obtained through the American Express Auto Purchasing Program will remain valid only until their stated expiration dates. Therefore, if you have already initiated a purchase through the program, ensure you are aware of the offer’s end date to take advantage of it before it lapses.
Despite the program’s conclusion, TrueCar’s Buyer’s Bonus benefits will still be honored for purchases completed via the American Express Auto Purchasing Program, provided these purchases are reported by June 19, 2025. This extension allows users a bit more time to finalize purchases and still receive the bonus, offering a degree of continued value even as the main program sunsets. To ensure you receive the TrueCar Buyer’s Bonus for eligible purchases made through the American Express Auto Purchasing Program, it’s imperative to report your purchase by calling 1-877-924-2922 within 45 days of the transaction, and importantly, for purchases made on or after April 28, 2025, you must still report them by calling 1-877-924-2922.
It is important to remember that TrueCar, Inc., the operator of the information website associated with the program, and American Express do not act as car brokers, sellers, or lessors. The program serves as an informational service connecting potential buyers with licensed dealers. Pricing and the actual purchase agreement are always negotiated directly between the buyer and the certified dealer. American Express provides no guarantees regarding vehicle purchases, and the fulfillment of program benefits, including the opportunity to use your American Express Card for a portion of the purchase, remains the responsibility of TrueCar and participating dealers.
For any inquiries regarding the American Express Auto Purchasing Program, please contact 1-877-924-2922. Should you have questions specifically about your American Express Card account, you can reach customer service at 1-800-528-4800. Be sure to update your records with these key dates and contact numbers as the American Express Platinum car buying program transitions to its end.
