American Express Car Buying Program (Zag) Decommissioned in 2025

The American Express Auto Purchasing Program, often associated with Zag, is scheduled to end on April 28, 2025, and will no longer be available after this date. Users should be aware that any price offers obtained through the American Express Auto Purchasing Program will expire according to their original terms and stated end dates.

While the program itself is ending, the TrueCar Buyer’s Bonus benefits will continue to be honored for purchases completed through the American Express Auto Purchasing Program, provided these purchases are reported by June 19, 2025. To ensure you receive the Buyer’s Bonus for eligible purchases made before April 28, 2025, it is crucial to report your purchase by calling 1-877-924-2922 within 45 days of the transaction, with the final reporting deadline being June 19, 2025.

It is important to understand that TrueCar, Inc. operates the platform behind the American Express Auto Purchasing Program. This service provides data on vehicle pricing, performance, technical specifications, and safety for both new and used cars. By using this service, you are agreeing to TrueCar’s Terms of Service. Note that the service does not guarantee the absolute lowest price, and availability may vary by location.

Furthermore, it’s essential to recognize that neither TrueCar nor American Express acts as a vehicle broker, seller, or leasing company. Unless explicitly stated otherwise, all vehicles listed through the service are offered for sale by licensed, certified dealerships. Each participating dealer independently determines their pricing, and the final purchase price is negotiated directly between you and the dealer. Vehicle availability through the service is subject to prior sale, and dealers will confirm actual stock, including options and color choices.

American Express provides no guarantees regarding vehicle purchases made through this program. The responsibility for fulfilling the benefits associated with the American Express Auto Purchasing Program rests solely with TrueCar and the participating Certified Dealers. Similarly, the opportunity to use your American Express Card for a minimum of $2,000 of your vehicle purchase is managed by the participating Certified Dealers and is subject to credit limitations.

For any inquiries concerning the American Express Auto Purchasing Program, please contact 1-877-924-2922. For questions specifically about your American Express Card account, please call 1-800-528-4800.

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