Effective April 28, 2025, the American Express Auto Purchasing Program will be discontinued. This announcement serves as a critical update for individuals planning to utilize this service for their next vehicle purchase. For those interested in leveraging the benefits of an American Car Program, it’s essential to understand the timeline and available alternatives.
The American Express Auto Purchasing Program, facilitated by TrueCar, has been a resource for many looking to research and potentially purchase vehicles. It provided access to pricing information, performance data, and safety specifications for both new and used cars. However, American Express has decided to decommission this program.
Key Dates and Deadlines to Note:
- Program Termination Date: April 28, 2025. After this date, the American Express Auto Purchasing Program will no longer be accessible.
- Offer Expiration: Any pricing offers or incentives presented through the American Express Auto Purchasing Program will expire on their originally stated end dates. It’s crucial to act promptly if you are considering an offer you received through this program.
- TrueCar’s Buyer’s Bonus: For purchases completed through the American Express Auto Purchasing Program and reported correctly, TrueCar’s Buyer’s Bonus benefits will remain available until June 19, 2025. This provides a short window after the program’s end for those who have already initiated a purchase.
- Reporting Deadline for Purchases: If you complete a purchase through the program by April 28, 2025, you must report it within 45 days of the purchase date. Starting April 28, 2025, all purchase reports should be made by calling 1-877-924-2922.
What Happens After April 28, 2025?
After the decommissioning date, the American Express Auto Purchasing Program will no longer be operational. Users will not be able to access the program’s website or utilize its services to find vehicles or obtain price offers through this specific American Express channel.
It is important to remember that TrueCar continues to operate independently of the American Express Auto Purchasing Program. TrueCar offers a service where users can access data and information about vehicles. However, the discontinuation means that the specific benefits and integration associated with the American Express program will cease.
For any questions regarding the American Express Auto Purchasing Program, it is advised to contact the dedicated support line at 1-877-924-2922. For inquiries related to your American Express Card account, please use the number 1-800-528-4800.
Understanding the Roles of TrueCar and Dealers:
It’s vital to understand that neither American Express nor TrueCar are involved in brokering, selling, or leasing vehicles directly. The program connects users with participating Certified Dealers who are licensed to sell vehicles. Pricing is determined by each dealer, and the final purchase price is always negotiated directly between the buyer and the dealership. Vehicle availability and specific features should be confirmed directly with the participating Certified Dealer.
American Express clarifies that they do not provide guarantees concerning vehicle purchases facilitated through this program. The responsibility for fulfilling the benefits of the service rests solely with TrueCar and the Participating Dealers. Similarly, the opportunity to use your American Express Card for a portion of the purchase, specifically $2,000 or more, is managed by the participating Certified Dealer, subject to credit limitations.
In conclusion, if you were planning to use the American Express Auto Purchasing Program, be aware of the upcoming changes and deadlines. Ensure any planned purchases are completed and reported within the specified timeframes to potentially take advantage of the remaining benefits. For ongoing car buying needs, explore alternative resources and continue to research and negotiate directly with certified dealers to secure the best possible deals.
