The Johns Hopkins Patient Engagement Program (PEP) stands as a cornerstone of modern healthcare, delivering a robust, evidence-driven framework designed to enrich the relationships between patients and healthcare professionals. This initiative significantly boosts patient participation in their health journey and overall healthcare management.
This comprehensive program offers support to various healthcare settings, including clinics, units, and entire systems, focusing on four critical objectives. These include markedly improving patient health outcomes, effectively reducing healthcare expenditures, enhancing the overall patient experience, and providing essential support for healthcare professionals in their demanding roles.
For in-depth information about the Patient Care Involvement Program and its extensive training modules, please explore our full PEP website. For direct inquiries, connect with Dr. Nicole Schechter at Nicole Schechter, Psy. D..
Key Advantages of a Patient Care Involvement Program
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Proven Impact: The program has consistently shown a substantial positive change in healthcare professionals’ understanding, attitudes, and communication techniques essential for effective patient involvement in health and healthcare decisions.
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Enhanced Patient Satisfaction: Significant improvements have been observed in patient experiences and their satisfaction levels concerning healthcare communication, leading to more positive healthcare interactions.
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Customizable Solutions: Recognizing the diverse needs of healthcare environments, the program offers tailored approaches to meet specific local requirements and cater to the unique characteristics of different patient populations.
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Professional Development Opportunities: Healthcare professionals can gain valuable Continuing Education (CEs) and Continuing Medical Education (CMEs) credits through participation, supporting their ongoing professional growth.
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Respect for Patient Values: A core principle of the program is to foster a deep respect for individual patient values and preferences, ensuring patient-centered care.
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Streamlined Care Coordination: The program promotes efficient and integrated healthcare coordination, leading to smoother transitions and better overall care delivery.
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Family and Caregiver Integration: Recognizing the vital role of support systems, the program actively involves family members and friends in patient care, enhancing the circle of support.
Explore Diverse Training Program Options
Engaging with PEP opens access to a variety of adaptable solutions designed to suit different learning preferences and organizational needs:
E-Learning Curriculum
This option provides online access to PEP Foundational Modules, totaling 2.5 hours of content. These modules comprehensively cover the fundamental principles and essential skills required for effective patient engagement and building strong patient care involvement programs within healthcare settings.
Interactive Skills Workshops
These dynamic live training sessions, available both virtually and in-person, are meticulously customized for your team and skillfully led by a PEP expert. Typically ranging from 2 to 4 hours, workshops incorporate demonstrations, practical skills-practice, personalized coaching, and comprehensive take-home resources to reinforce learning and application.
Sustained Engagement: Maintenance Program
To ensure ongoing development and reinforcement of patient engagement strategies, the maintenance program delivers a monthly “Tip of the Month” via email. Additionally, it includes a Champion Program to cultivate internal advocates and a Train-the-Trainer Program to build in-house expertise, fostering a culture of continuous improvement in patient care involvement.
The Patient Engagement Program has truly surpassed our initial hopes. The structured framework and insightful approaches it provided are invaluable for boosting patient involvement. Moreover, the tools and techniques we gained are equally beneficial for enhancing staff engagement across our key practice initiatives.
Medical director of a primary care clinic in Howard County
Meet Our Dedicated Team
Nicole E. Schechter, Psy.D.
Assistant Professor of Physical Medicine and Rehabilitation, leading expert in patient care involvement strategies.
Stephen T Wegener, M.A., Ph.D.
Professor and Director of Rehabilitation Psychology and Neuropsychology, Department of Physical Medicine and Rehabilitation, contributing significantly to patient care programs.
Tricia Kirkhart
Project Director, orchestrating the logistical and operational aspects of the patient care involvement program.
Upcoming Events
PEP Quarterly Workshops for Johns Hopkins University Faculty
Our team regularly hosts quarterly workshops specifically designed for Johns Hopkins University faculty members. These sessions are perfect for those looking to enhance their patient engagement skills and implement effective patient care involvement strategies in their academic and clinical roles. Enrollment and workshop fees also grant participants access to the PEP e-learning curriculum. Tuition remission options may be available. To register for an upcoming quarterly workshop, please reach out to Tricia Kirkhart at [email protected].
Johns Hopkins Critical Care Rehabilitation Conference
The Johns Hopkins Critical Care Rehabilitation Conference is an essential event for providers aiming to cultivate a proactive rehabilitation culture. As part of the conference’s Combating Hospital Immobility Harm – Foundations track, our team will present on patient engagement and its crucial role in mitigating immobility-related harm, emphasizing the importance of patient care involvement.
Johns Hopkins Hospital Activity and Mobility Conference
Our team is excited to present a dedicated half-day track at the Johns Hopkins Hospital Activity and Mobility Conference. Discussions will center on the foundational principles of patient engagement and effective strategies for overcoming patient reluctance, providing practical insights into enhancing patient care involvement in activity and mobility initiatives. Stay informed about details for this year’s conference to learn more.