Sending a care package to a loved one in a correctional facility is a thoughtful way to show support and maintain connection. The Access Care Package Program, often facilitated through platforms like Access Securepak, provides a streamlined and secure method for families and friends to send approved items. This guide will offer a detailed overview of how these programs work, focusing on Access Securepak as a leading example, and how you can utilize them to send meaningful care packages.
What is the Access Care Package Program and Why is it Important?
Correctional facilities implement access care package programs to ensure the safety and security of their institutions. These programs are designed to regulate the types of items entering the facility, preventing contraband and maintaining order. Access Securepak specializes in creating custom care package programs that are pre-approved by correctional facilities. This pre-approval process is crucial as it guarantees that all items included in the packages meet the specific regulations of the intended facility.
For families and friends, the access care package program offers numerous benefits:
- Security and Compliance: Knowing that all items are pre-approved eliminates the risk of packages being rejected or causing issues for the recipient.
- Convenience: Ordering online or by phone simplifies the process, removing the need to gather items and ship them independently.
- Reduced Contraband: By managing the process centrally, these programs significantly reduce the risk of contraband entering facilities.
- Efficiency for Facilities: Correctional staff spend less time processing packages, freeing up resources for other critical tasks.
How to Order Through an Access Care Package Program like Securepak
Access Securepak makes ordering care packages straightforward with multiple convenient options:
- Online Ordering: The most convenient method is through their website, often customized for specific states or facilities (e.g., marylandpackage.com). This allows you to browse available items, select your package, and pay online.
- Phone Ordering: If you prefer to speak to a representative or need assistance with your order, you can call their toll-free number. This is a helpful option for those less comfortable with online ordering or who have specific questions.
- Mail-in Orders: For those who prefer traditional methods, Access Securepak also accepts mail-in orders. You can download an order form, fill it out, and mail it in with a money order or cashier’s check.
No matter which method you choose, ensure you have the incarcerated individual’s full name and ID number to ensure proper delivery.
Payment Methods Accepted by Access Securepak
Flexibility in payment is essential for ease of use. Access Securepak offers various payment options to accommodate different preferences:
- Credit and Debit Cards: Major cards like VISA, MasterCard, and Discover are accepted, providing a quick and secure payment method.
- Prepaid Cards: Prepaid cards with a verifiable U.S. address are also accepted, offering an alternative for those who prefer not to use traditional bank cards.
- Cashier’s Checks and Money Orders: These traditional forms of payment are accepted for mail-in orders, ensuring accessibility for everyone.
It’s important to note that Access Securepak does not accept personal checks. Payments are typically processed immediately, and refunds or credits are applied to the original payment method.
Key Considerations: Eligibility, Limits, and Catalog Changes
Before placing an order, it’s crucial to understand the program’s guidelines:
- Eligibility Verification: Access Securepak verifies the eligibility of the incarcerated individual to receive packages. This ensures compliance with facility regulations.
- Order Limits: There are often limits on the value of products that can be sent within a specific period (e.g., quarterly limits). These limits are in place to maintain fairness and security within the facility. In the example of Maryland, a maximum of $100 of product is allowed per incarcerated individual per quarter.
- Catalog Updates: Product availability and specifications can change. It’s always advisable to consult the program’s website (like marylandpackage.com) for the most up-to-date catalog and any program changes. Pay attention to potential allergen information on food items as well.
Need Assistance? Access Securepak Customer Service
Access Securepak provides robust customer service to assist with any queries or issues:
- Website Support: The program website (e.g., marylandpackage.com) often provides FAQs and contact information.
- 24/7 Automated Phone System: An automated phone system is available around the clock for basic inquiries.
- Live Bilingual Representatives: During business hours, you can speak with live representatives who can assist in both English and Spanish.
Get Started Sending a Care Package Today
Sending a care package through an access care package program like Access Securepak is a meaningful way to support your loved one. With its secure, convenient, and compliant system, you can easily send approved items and maintain a vital connection. Visit the Access Securepak website or contact their customer service to learn more and place your order today.
Download the Maryland DPSCS order form or Send a personalized care package online.
