Access to Care Program Manager: Make a Difference in Maryland Healthcare

Are you passionate about ensuring individuals have access to vital health services? Do you thrive in a leadership role, managing programs and teams to achieve impactful outcomes? If so, the role of Access To Care Program Manager with the Anne Arundel County Department of Health in Maryland could be your ideal opportunity. This pivotal position offers the chance to oversee and enhance programs that directly impact community health and well-being.

This role is not just about managing programs; it’s about making a tangible difference in people’s lives by improving their access to essential healthcare services. As the Access to Care Program Manager, you will be at the forefront of initiatives designed to navigate individuals through the complexities of the healthcare system, ensuring they receive the care they need.

Key Responsibilities of an Access to Care Program Manager

Under the guidance of the Director of Family Health Services, the Access to Care Program Manager takes responsibility for the strategic management, planning, and evaluation of crucial programs. These programs are designed to provide a safety net of health services within Anne Arundel County. Specifically, this role encompasses the oversight of:

  • Administrative Care Coordination/Ombudsman Services: Ensuring seamless coordination of care and acting as an advocate for individuals navigating the healthcare system. This aspect involves resolving issues and improving the patient experience.
  • Maryland Medical Assistance Eligibility and Enrollment (MAEE): Managing programs that facilitate enrollment and eligibility for Maryland Medical Assistance, commonly known as Medicaid. This is vital for ensuring vulnerable populations can access healthcare coverage.
  • REACH (Residents Access to a Coalition of Health) Programs: Leading initiatives under the REACH umbrella, focusing on broadening access to a comprehensive range of health services for county residents. This involves community outreach and collaborative partnerships.

A significant aspect of this position is fiscal responsibility. The Access to Care Program Manager is entrusted with developing and diligently monitoring program budgets and grants exceeding $1.8 million. This requires strong financial acumen and strategic resource allocation to maximize program effectiveness.

Furthermore, this leadership role includes managing a substantial team of over 25 full-time employees. Effective staff management, mentorship, and team building are essential to ensure the programs operate efficiently and achieve their objectives.

Qualifications to Excel as an Access to Care Program Manager

To be considered for this impactful role, candidates must meet specific minimum qualifications, demonstrating a strong foundation in health services and program management.

Essential Qualifications:

  • Education: A Bachelor’s degree from an accredited institution in a relevant field is mandatory. Suitable fields include nursing, social work, psychology, education, counseling, or a closely related discipline. This educational background ensures a foundational understanding of healthcare and human services principles.
  • Experience: A minimum of six years of professional experience within health services is required. This experience must include:
    • Three years in health services, focusing on clinical or administrative services outside of Mental Health, Developmental Disabilities, or Addictions. This ensures a broad understanding of general healthcare service delivery.
    • Three years at a managerial or supervisory level. This demonstrates proven leadership capabilities and experience in overseeing teams and projects.

Preferred Qualifications:

While not mandatory, certain qualifications are highly desired, indicating an ideal candidate profile:

  • Medicaid/Healthy Choice Program Expertise: Experience and in-depth knowledge of Medicaid/Healthy Choice Program policies are highly advantageous. This includes understanding eligibility criteria, benefits packages, service navigation, complaint processes, and related services within the Maryland healthcare landscape.
  • Local Resource Knowledge: Familiarity with local resources and programs available to residents of Anne Arundel County is a significant asset. This local knowledge enables effective program implementation and community engagement.

Benefits of Joining the Anne Arundel County Department of Health

The State of Maryland offers a comprehensive benefits package to its employees, reflecting its commitment to employee well-being and work-life balance. These benefits (STATE OF MARYLAND BENEFITS) are designed to support employees’ health, financial security, and professional growth.

Take the Next Step in Your Career

If you are a dedicated and experienced health services professional seeking a leadership role where you can directly impact access to care within a community, the Access to Care Program Manager position with the Anne Arundel County Department of Health is a compelling opportunity. This role provides a platform to utilize your skills in program management, team leadership, and healthcare administration to make a significant contribution to public health in Maryland.

To apply or learn more about this rewarding career path, please refer to the “FURTHER INSTRUCTIONS” section of the original job posting for detailed application procedures. The Anne Arundel County Department of Health encourages applications from all qualified individuals who are passionate about improving access to care.

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