The Healthcare Eligibility Resource Options (HERO) program is your dedicated partner in navigating the complexities of healthcare coverage. At the heart of our services is the Altru Community Care Program, a vital resource designed to support uninsured and underinsured individuals in accessing the healthcare they need. Our expert financial counselors are committed to connecting you with a comprehensive range of options, from local and government initiatives to internal programs like the Altru Community Care Program.
We understand that finding affordable healthcare can be challenging. That’s why we offer a wealth of resources tailored to your unique circumstances. Whether you are facing financial hardship, living with a disability, or require specific types of medical care, programs like Medicaid, Women’s Way, and the Altru Community Care Program may provide the assistance you need. Beyond these, we also facilitate access to Prescription Assistance Programs and resources for Veterans, North Dakota/Minnesota Children with Special Health Needs, and various community agencies. These agencies include County Social Services Departments, Public Health services, Infant and Children’s Services, and Senior Support Services, ensuring holistic support for diverse needs.
Navigating Medicaid Coverage Changes with the HERO Program
The unwinding of nationwide Medicaid coverage presents potential disruptions for many. If you are currently enrolled in Medicaid, it’s crucial to take proactive steps to maintain your coverage. The Altru HERO Program is here to guide you through this transition. Our Certified Application Counselors are readily available to assist with your Medicaid renewal process. We can also explore new healthcare coverage options for you, including connecting you with our trusted broker partners if needed. For personalized support with Medicaid renewals or exploring alternative healthcare solutions, please contact the HERO Program directly at 701.780.5060.
Frequently Asked Questions About the HERO and Altru Community Care Programs
What prompted the creation of the HERO program, including the Altru Community Care Program?
Altru Health System’s Patient Advocacy Department recognized a growing need to better serve uninsured and underinsured patients within our community. The HERO program, and by extension the Altru Community Care Program, was established as a free resource available to everyone. We have Certified Application Counselors (CACs) located across North Dakota and Minnesota dedicated to assisting you.
How does the HERO program, incorporating the Altru Community Care Program, function?
The HERO program employs Certified Application Counselors (CACs) who are experts in connecting patients with expanded healthcare coverage options available through the Affordable Care Act marketplace. Our CACs provide comprehensive support by educating patients, assisting with application preparation, and guiding them through the healthcare coverage application process on the health insurance marketplace. We will help you compare various plans, ensuring you can make an informed decision to choose a plan that aligns with your healthcare needs and budget. Furthermore, for those who qualify, the Altru Community Care Program offers another avenue for support within the Altru Health System network.
What is the overarching goal of the HERO program and the Altru Community Care Program?
The primary goal of the HERO program, which includes the Altru Community Care Program, is to offer sustainable, long-term solutions that alleviate the financial strain of medical expenses before they become overwhelming. We achieve this by helping individuals and families secure healthcare coverage through a combination of government, local, and internal programs like the Altru Community Care Program.
What can I anticipate when engaging with the HERO program and potentially the Altru Community Care Program?
Engaging with the HERO program signifies the beginning of a partnership. From the initial consultation to the resolution, you can expect the HERO team to be your dedicated advocate, navigating the complexities of healthcare finance on your behalf. We are committed to caring for you and your family’s needs with compassion and expertise. Beyond just healthcare coverage, the HERO program extends its support to connect you with additional essential resources such as housing assistance, food banks, and childcare services, addressing the patient’s overall well-being. The Altru Community Care Program further enhances this support for eligible individuals within the Altru system.
Healthcare Coverage for American Indians & Alaska Natives
For American Indians and Alaska Natives seeking healthcare coverage, the Federal Marketplace offers specific advantages. Enrollment allows continued access to local Indian healthcare providers alongside services from non-IHS providers, all without requiring referrals from an Indian healthcare provider for specialist treatments. Additionally, members of federally recognized tribes benefit from Special Enrollment Periods (SEP), enabling them to enroll in or change Marketplace plans throughout the year. Eligible individuals may also qualify for zero cost-sharing plans, eliminating copays, deductibles, and coinsurance. Marketplace plans include preventative benefits, dental and vision care for children under 19, and can broaden access to a wider network of providers and services.
For personalized assistance and guidance in exploring available programs and determining your eligibility, please contact us at 701.780.1500. You can also find more detailed information on Financial Assistance by clicking here.
The HERO program, featuring the Altru Community Care Program, is a free resource for all individuals and families seeking healthcare coverage solutions. For further details, please view our brochure or call us directly at 701.780.5060.
