Application for Consumer Energy Care Program of Kent County: Your Guide to Energy Assistance

Facing challenges with energy bills in Kent County, Michigan? The Salvation Army’s Energy Assistance Services (EAS) is dedicated to supporting low-income households through energy crises. This program offers a helping hand by providing potential bill payment assistance, enrollment in energy company subsidy programs, and comprehensive case management services. The primary aim is to bolster household financial stability and empower customers to achieve their personal goals. Typically, an EAS Case Specialist will conduct a one-on-one meeting with each applicant to ascertain eligibility and explore opportunities for additional support.

EAS is made possible through funding from the State of Michigan, collaborations with energy providers like Consumers Energy, DTE Energy, and Michigan Gas Utilities, and generous contributions from individuals and corporations.

Applying for Energy Assistance: A Step-by-Step Guide

To access the Energy Assistance Services, please follow these two essential steps:

STEP ONE: Initiate Your Application Through Michigan Bridges for State Emergency Relief (SER)

Effective October 1, 2024, applying online through Michigan Bridges is a mandatory first step.

APPLY ONLINE TO MICHIGAN BRIDGES

STEP TWO: Complete Your Application with The Salvation Army for Energy Assistance (Michigan Residents Only)

After completing Step One, proceed to apply online directly to The Salvation Army.

APPLY ONLINE TO THE SALVATION ARMY

Once your Step Two application is submitted, expect a call from a representative within 1 to 2 business days. For urgent assistance, please contact the location nearest to you from the list provided below.

Required Documentation for Energy Assistance Appointments (Online or In-Person):

To ensure a smooth application process, please have the following documents ready for your energy assistance appointment:

  • Identification: A valid form of ID for the primary applicant. Acceptable forms include:
    • Driver’s License
    • State ID
    • Passport or Green Card
    • Birth Certificate
  • Social Security Numbers: Social Security Numbers for all members of your household.
  • Proof of Income: Documentation verifying your household’s most recent income for the past 45 days.
  • Bank Statement: Your most recent bank statement.
  • Utility Bill: The most recent copy of the energy bill for which you are seeking assistance.

Note: In compliance with federal regulations governing religious organizations utilizing federal funds, The Salvation Army is required to disclose the following information to all customers and prospective customers: Federal Regulation Document MEAP

Need Assistance Outside of Location Hours?

For energy assistance needs beyond the listed location hours, please reach out to United Way 2-1-1 by dialing 1-800-887-1107 or visit their website: https://www.211.org/

Michigan Locations for Energy Assistance Services

Find a Salvation Army location offering Energy Assistance Services in Michigan. For residents of Kent County looking for the consumer energy care program application, please see the specific Kent County location listed below.

County Site Name Address City Zip Phone Hours of Operation
Alcona St. Vincent DePaul 2227 S F 41 Mikado 48745 989-736-6271 M, T, Th, F 10a-4p; W 10a-6p
Alger Marquette Corps 1009 West Baraga Marquette 49855 906-226-2241 M-F, 9a-4p, By appointment
Allegan Holland Corps 104 Clover St Holland 49423 616-392-4461 M, W-F, 9a – 4p; T 10:30a-4p
Allegan Kalamazoo Corps 1700 Burdick St Kalamazoo 49001 269-344-6119 M-F 8:30a – 4p
Alpena Alpena Corps 722 N. Second Avenue Alpena 49707 989-358-2769 M-F 9a-4p (closed for lunch Noon-1p)
Antrim Petoskey Corps 2350 Mitchell Park Dr. Petoskey 49770 231-347-3531 By appointment only
Arenac Full Gospel Lighthouse 428 W Michigan Ave Au Gres 48703 989-254-4917 TSA: T 1p-4p & W 4p-6p
Baraga Ishpeming Corps 222 East Division Street Ishpeming 49849 906-486-8121 Mon-Fri 9a-4p, By appointment
Baraga Hancock Corps 408 Ravine Street, PO Box 389 Hancock 49930 906-482-3420 M-F 9a-4p, By appointment
Barry Battle Creek Corps 400 Capital Ave NE Battle Creek 49017 269-963-3640 M-F 9a-4p
Bay Bay City Corps 401n Tenth St: PO Box 329 Bay City 48707 989-893-3041 M-F 9a-3:30p
Benzie Traverse City Corps 1239 Barlow Street Traverse City 49686 231-946-4644 M-F 9a-4p
Berrien Niles Corps 424 N 15th St Niles 49120 269-684-2660 M-F 8a – 4p
Berrien Benton Harbor Corps 233 Michigan St Benton Harbor 49022 269-927-1353 M-F 8a-3:30p
Branch Sturgis Corps 104 N 4th St Sturgis 49091 269-651-4275 M-Th 9a-3p, F 9a-2p
Calhoun Battle Creek Corps 400 Capital Ave NE Battle Creek 49017 269-963-3640 ext 16 M-F 9a – 4p
Cass Niles Corps 424 N 15th St Niles 49120 269-684-2660 M-F 8a – 4p
Charlevoix Petoskey Corps 2350 Mitchell Park Dr. Petoskey 49770 231-347-3531 By appointment only
Cheboygan Cheboygan Service Ext. 444 South Main Cheboygan 49721 231-627-9003 M-F 9a-3p (closed for lunch Noon-1p)
Chippewa Sault Ste Marie Corps 132 Spruce St Sault Ste Marie 49783 906-632-6521 M-F 9a – 3p
Clare Service Extenstion 211 West Kearsley Street Flint 48502 810-232-2197 Leave message & receive a call back asap
Clinton Lansing Citadel Corps 525 N Pennsylvania Ave Lansing 48912 517-482-2759 M-F 8:30a – 4:30p (closed for lunch from Noon-1p)
Crawford Crawford Co. Help Cte. 300 Huron St Grayling 49738 989-348-6046 MWF 11a-3p
Delta Escanaba Corps 3001 5th Avenue S Escanaba 49829 906-786-0590 M-F 9a-4:30
Dickinson Iron Mountain Service Extension 145 Roseland Street Kingsford 49802 906-779-5717 M-Th 8a-4p (closed for lunch Noon-1p) , F 8a-12p by appt
Eaton Lansing Citadel Corps 525 N Pennsylvania Ave Lansing 48912 517-482-2759 M-F 8:30a – 4:30p (closed for lunch from Noon-1p)
Emmet Petoskey Corps 2350 Mitchell Park Dr. Petoskey 49770 231-347-3531 By appointment only
Genesse Flint (Citadel) Corps 211 West Kearsley Street Flint 48502 810-232-2196 M-F 8:30a-4 (closed for lunch from Noon-12:35p)
Gladwin Service Extenstion 211 West Kearsley Street Flint 48502 810-232-2197 Leave message & receive a call back asap
Gogebic Hancock Corps 408 Ravine Street, PO Box 389 Hancock 49930 906-482-3420 M-F 8:30a-3p
Grand Traverse Traverse City Corps 1239 Barlow St Traverse City 49686 231-946-4644 M-F 9a – 4p
Gratiot Alma Corps 425 Republic St. Alma 48801 989-463-2864 M-F 9a-4p (lunch from Noon-1p)
Hillsdale Hillsdale Corps 160 East Bacon Hillsdale 49242 517-437-4240 M-F 9a-3p (closed for lunch Noon-1pm)
Houghton Hancock Corps 408 Ravine Street, PO Box 389 Hancock 49930 906-482-3420 M-F 8:30a-3p
Huron Service Extenstion 211 West Kearsley Street Flint 48502 810-232.2197 Leave message & receive a call back asap
Ingham Lansing Citadel Corps 525 N Pennsylvania Ave Lansing 48912 517-482-2759 M-F 8:30a – 4:30p (closed for lunch from Noon-1p)
Ionia Alma Corps 425 Republic St. Alma 48801 989-463-2864 M-F 9-4p (lunch from Noon-1p)
Iosco New Hope Church 686 Aulerich Rd East Tawas 48730 989-305-2442 TSA: W: 10a-2p, Phone Hrs: MWF
Iosco, Oscoda Hale United Methodist Church 201 W. Main St Flint 48502 989-305-0751 TSA: M, Th: 10a-1p
Iron Iron Mountain Service Extension 212 Woodward Ave, PO Box 218 Iron Mountain 49801 906-779-5717 M-Th 8a-4p (closed for lunch Noon-1p) , F 8a-12p by appt
Isabella Mt Pleasant Corps 1308 Burch Mt Pleasant 48858 989-773-4663 M-Th 9a-4p (closed for lunch Noon-12:30p)
Jackson Jackson Corps 806 Pearl St Jackson 49201 517-782-7158 M-Th 8:30a – 4:30p; F 8:30a-3:30p
Kalamazoo Kalamazoo Corps 1700 Burdick St Kalamazoo 49001 269-344-6119 M-F 8:30a – 4p
Kalkaska Cadillac Corps 725 Wright St Cadillac 49601 231-775-7131 M-F 10a – 5p
Kent Kent County Social Services (The Salvation Army) 1215 E Fulton Ave Grand Rapids 49503 616-459-9468 M-F 8:30a – 4:30p
Keweenaw Hancock Corps 408 Ravine Street, PO Box 389 Hancock 49930 906-482-3420 M-F 8:30a-3p
Lake Big Rapids Corps 325 Linden Big Rapids 49307 231-796-5597 M-F 9a – 4p (closed for lunch from Noon-1p)
Lapeer Love, INC P.O. Box 1146 Lapeer 48446 810-245-2414 M, W, F 10a-4p
Leelanau Traverse City Corps 1239 Barlow St Traverse City 49686 231-946-4644 M-F 9a – 4p
Lenawee Adrian Corps 217 W. Church Street Adrian 49221 517-265-2038 M-F 8-4:30
Livingston Livingston County Corps 503 Lake Street Howell 48843 517-546-4750 M-F 9a-5p
Luce Sault Ste Marie Corps 132 W. Spruce Street Sault Ste Marie 49783 906-632-6521 M-Th, 8:30a-3:30p
Mackinac Sault Ste Marie Corps 132 W. Spruce Street Sault Ste Marie 49783 906-632-6521 M-Th, 8:30a-3:30p
Macomb Warren Corps 24140 Mound Road Warren 48091 586-754-7400 M-F 9a-4p
Macomb Mt. Clemens Corps 55 Church Street Mt. Clemens 48043 586-469-6712 M-F 8a-4p
Manistee Benzie Area Christian Neighbors (BACN) 42804 Benzie Hwy Benzonia 49616 269-308-1338 M, 8a-4p T-F, call for appointment
Marquette Marquette Corps 1009 West Baraga Marquette 49855 906-226-2241 M-4, 9a-4p, by appointment
Marquette Ishpeming Corps 222 East Division Street Ishpeming 49849 906-486-8121 Mon-Fri 10a-3pm, By appointment
Mason Lundington Corps 1101 South Madison Street Ludington 49431 231-843-3711 M-F 9a-4p
Mecosta Big Rapids Corps 325 Linden Big Rapids 49307 231-796-5597 M-F 9a – 4p (closed for lunch from Noon-1p)
Menominee Escanaba Corps 3001 5th Avenue S Escanaba 49829 906-786-0590 M-F 9a-4:30p
Menominee Menominee Corps 80 W. Russell St. Marinette, WI 54143 715-735-7448 Online Application Only
Midland Midland Corps 330 Waldo Avenue Midland 48642 989-496-2787 M-F 8a-4:30p
Missaukee Cadillac Corps 725 Wright St Cadillac 49601 231-775-7131 M-F 10a – 5p
Monroe Monroe Corps 815 East First Monroe 48161 734-241-0440 M-F 8:30a-4:30p (closed for lunch from Noon-1p)
Montcalm Alma Corps 425 Republic St. Alma 48801 989-463-2864 M-F 9a-4p (lunch from Noon-1p)
Montmorency Service Extenstion 211 West Kearsley Street Flint 48502 810.232.2197 Leave message & receive a call back asap
Muskegon Muskegon Corps 1221 Shonat Muskegon 49442 231-773-3284 M 9a-3p, T-F 9a-4p
Newaygo Big Rapids Corps 325 Linden Big Rapids 49307 231-796-5597 M-F 9a-4p (closed for lunch from Noon-1p)
Oakland Royal Oak Corps 3015 North Main Street Royal Oak 48073 248-585-5600 M-F 8:30a-4:30p (closed for lunch from Noon-1p)
Oakland Pontiac Corps 469 Martin Luther King Blvd S. Pontiac 48342 248-334-2407 M-F 9a-5p
Oakland Farmington Hills Corps 27500 Shiawassee Farmington Hills 48336 248-477-1153 M-F 9-4:40p (closed for lunch from Noon-1p)
Oceana Lundington Corps 1101 South Madison Street Ludington 49431 231-843-3711 M-F 9a-4p
Ogemaw Trinity Episcopal Church 100 E. Houghton Ave West Branch 48661 989-345-4690 M, T, Th, F: 10a-12p
Ogemaw Trinity United Methodist Church 125 W. Main St Rose City 48654 989-390-6539 By Appt.
Ontonagon Hancock Corps 408 Ravine Street, PO Box 389 Hancock 49930 906-482-3420 M-F 8:30a-3p
Osceola Big Rapids Corps 325 Linden Big Rapids 49307 231-796-5597 M-F 9a – 4p (closed for lunch from Noon-1p)
Oscoda Service Extension – Oscoda 211 West Kearsley Street Flint 48502 810-232-2197 Leave message & receive a call back asap
Otsego Gaylord Service Ext. 919 S. Otsego (PO Box 4036, 49734) Gaylord 49735 989-731-5959 M-F 8a-4p; call first
Ottawa Holland Corps 104 Clover St Holland 49423 616-392-4461 M, W-F 9a – 4p; T 10:30a-4:00p
Ottawa Grand Haven Corps 310 Despelder Grand Haven 49417 616-842-3380 ext 202 M-F 9a – 4p
Presque Isle Rogers City Lutheran Church 1401 M 68 Rogers City 49779 989-255-8589 Call to make appointment
Roscommon Abundant Grace Assembly of God 903 W West Branch Rd Prudenville 48651 989-255-7768 Call to make appointment
Roscommon 1st Congregational Church 107 S. Main St Roscommon 48653 989-275-1702 Call to make appointment
Saginaw Saginaw Corps 2030 North Carolina Street Saginaw 48602 989-401-7882 M-F 9a-4p, (Closed Noon-12:30 for lunch)
Sanilac Hope Community Church 3056 Fenner St Marlette 48453 989-715-1144 M-F 9a-5p by Phone
Sanilac Port Huron Corps 2000 Court Street Port Huron 48060 810-984-2679 M-F 8:30a-4:30p
Schoolcraft Escanaba Corps 3001 5th Avenue S Escanaba 49829 906-786-0590 M-F 9a-4:30p
Schoolcraft Marquette Corps 1009 West Baraga Marquette 49855 906-226-2241 M-Th 9:30a-3:30p, F 9:30a-12p, primarily walk-ins
Shiawassee Owosso Corps 302 Exchange Street Owosso 48867 989-725-7485 #5110 Call to make an appointment M-Th 8:30a-12p, 1p-4p; F 8:30a-12p
St Joseph Sturgis Corps 104 N 4th St Sturgis 49091 269-651-4275 M-Th 9a – 3p; F 9a-2p
St. Clair Port Huron Corps 2000 Court Street Port Huron 48060 810-984-2679 M-F 8:30a-4:30p
Tuscola St. Francis X Cabrini 334 Division St Vassar 48768 989-823-2911 T,Th 10a-4p
Van Buren Benton Harbor Corps 233 Michigan St Benton Harbor 49022 269-927-1353 M-F 8a-3:30p
Washtenaw Ann Arbor Corps 100 Arbana Drive Ann Arbor 48103 734-668-8353 M-F 9a-5p (closed for lunch from Noon-1p)
Wayne Dearborn Heights Corps 26700 West Warren Avenue Dearborn Hts 48127 313-563-4457 M-F 10a-4p (closed for lunch from Noon-1pm)
Wayne Wayne/Westland Corps 2300 Venoy Westland 48186 734-722-3660 M-F 8:30a-4p,
Wayne Detroit Grandale Corps 11325 Montrose Avenue Detroit 48227 313-835-3736 M-F 8:30a-4:30p
Wayne Conner Creek 3000 Conner St Detroit 48215 313-822-2800 M-F 9a-4p
Wayne Plymouth Corps 9451 South Main Street Plymouth 48170 734-453-5464 M-F 8:30a-4:30p
Wayne Wyandotte (Downriver) Corps 1258 Biddle Ave Wyandotte 48192 734-282-0930 M-F 8:30a-4p (Lunch 11:30-12:30)
Wayne Detroit Temple Corps 3729 West Chicago Road Detroit 48206 313-897-2914 M-F 9a-4p
Wexford Cadillac Corps 725 Wright St Cadillac 49601 231-775-7131 M-F 10a – 5p
All Counties DHHS newmibridges.michigan.gov After Business Hours/Weekends
All Counties United Way 2-1-1 www.211.org 1-800-887-1107 After Business Hours/Weekends

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