Since 1994, the Ouc Project Care Program has stood as a beacon of hope for thousands of families within our community, navigating them through their most challenging times. This vital initiative provides crucial emergency relief, ensuring that households facing temporary financial setbacks can maintain essential utility services like electricity and water.
The heart of the OUC Project CARE Program lies in the collective generosity of OUC employees and customers. By uniting in this common cause, we extend a helping hand to our neighbors, fostering a stronger and more resilient community.
Accessing Assistance Through the OUC Project CARE Program
For OUC customers facing financial difficulties and in need of support from the OUC Project CARE Program, the application process is streamlined and accessible. All donations are expertly managed by the Heart of Florida United Way, a reputable local non-profit organization dedicated to community assistance.
To seek assistance, customers are encouraged to reach out to United Way by simply dialing 2-1-1 or by completing the user-friendly online application available at https://www.hfuw.org/utilities/.
Contributing to the OUC Project CARE Program: Ways to Donate
Becoming a donor to the OUC Project CARE Program is an easy and impactful way to contribute to your community’s well-being. OUC provides multiple convenient avenues for customers to give back.
You can opt to add a small, fixed amount to your monthly utility bill – choices include $1, $2, $5, or a custom amount that suits your giving capacity. Furthermore, OUC amplifies the impact of your generosity by contributing $2 for every $1 donated to the program, effectively tripling the support provided to those in need.
Enrolling in this giving program is straightforward. Simply log in to your myOUC account and navigate to the enrollment section to begin making a difference through your monthly contributions.
OUC Medical Alert Program: Prioritizing Customers with Critical Medical Needs
Recognizing the critical importance of uninterrupted electrical service for certain customers, OUC offers a specialized Medical Alert Program. This program is designed to provide special consideration for customers whose electrical service is medically essential, particularly those reliant on life-sustaining equipment.
Customers who depend on devices such as heart monitors, oxygen concentrators, feeding pumps, or home dialysis equipment can have peace of mind knowing that OUC is prepared to offer tailored support for their accounts.
If you or a family member utilizes life-sustaining equipment, please contact OUC directly at 407-423-9018. A dedicated OUC customer service representative will provide comprehensive details about the Medical Alert Program and guide you through the qualification process.
For further information, you can also download the Medical Alert Brochure available at Medical Alert Brochure.
Special Needs Program: Ensuring Safety and Preparedness in Orange and Osceola Counties
OUC extends its commitment to community safety through collaborations with Special Needs Programs in Orange and Osceola Counties. These programs are vital resources for residents with disabilities, medical conditions, or mobility challenges, ensuring they are registered to receive necessary support during disaster situations.
The Special Needs Programs offer crucial assistance such as transportation and access to specialized medical shelters during emergencies.
Residents within Orlando and Orange County can register or obtain more information by contacting the Orange County Special Needs Program at 407-836-9319. Osceola County residents should reach out to the Osceola County Office of Emergency Management at 407-742-9000 during business hours, Monday to Friday, 8 a.m. to 5 p.m., or visit www.osceola.org.
It is important to ensure your registration information is updated annually or whenever your needs change to guarantee you receive the appropriate support when it is needed most.
