The rising cost of living can be a significant burden, and utility bills often contribute a substantial portion to household expenses. For eligible low-income households in California, the California Alternate Rates for Energy (CARE) program offers crucial financial relief. Specifically for customers of Pacific Gas and Electric Company (PG&E), understanding the is key to accessing these valuable savings. This guide will break down the discount, eligibility requirements, and application process for the PG&E CARE program, ensuring you have all the information you need to potentially lower your energy bills.
The PG&E CARE program is designed to assist eligible customers by providing a significant discount on their monthly energy bills. Participants in the CARE program receive a 30-35 percent discount on their electric bill and a 20 percent discount on their natural gas bill. This substantial reduction can make a real difference in managing household budgets for those who qualify.
To determine if you are eligible for the PG&E CARE program and its discount, several factors are considered, primarily focusing on household income. The program uses income guidelines that are updated annually to reflect changes in the cost of living. As of June 1, 2024, the income limits are as follows:
CARE Income Guidelines* |
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Household Size |
1-2 |
3 |
4 |
5 |
6 |
7 |
8 |
Each Additional Person |
* Effective June 1, 2024 to May 31, 2025 |
If your household income falls at or below these limits, you are likely eligible for the PG&E CARE program discount. Beyond income, enrollment in certain public assistance programs can also automatically qualify you for CARE. These programs include:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch’s Free Lunch Program (NSL)
- Food Stamps/SNAP
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
Applying for the PG&E CARE program is a straightforward process. The easiest way to apply is through the PG&E website, which provides online application forms and detailed instructions. You can also request an application form by contacting PG&E directly. For assistance or further information, you can reach PG&E’s dedicated CARE program line at 866-743-2273.
In addition to the CARE program, PG&E also participates in the Family Electric Rate Assistance (FERA) program. FERA is designed for households whose income slightly exceeds the CARE guidelines. While the discount is less than CARE, it still provides valuable assistance, offering an 18% discount on electricity bills. FERA has its own income limits, which are higher than CARE’s, catering to families in slightly higher income brackets who still need help managing energy costs.
Phone Numbers and Websites for Energy Assistance Programs |
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Utility |
PG&E |
Edison |
SDG&E |
SoCalGas |
Understanding the PG&E CARE program discount amount and eligibility criteria is the first step towards potentially lowering your energy expenses. Take the time to check if you qualify and apply. These programs are funded to help those who need it most, and accessing these resources can provide significant financial relief. Visit the PG&E website or call their assistance line today to learn more and start your application.